Shipping Policy
Order Processing:
- Orders will be processed and dispatched within 2-3 working days of placement.
- Delivery times may vary based on your location and delivery service availability.
Shipping Confirmation:
- You will receive a shipping confirmation email with tracking information once your order is dispatched.
Delivery Times:
- Standard delivery times are estimated based on your location and the chosen shipping method.
Shipping Costs:
- Shipping costs are calculated at checkout based on the destination and shipping method.
International Shipping:
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Contact Information:
- For any shipping-related inquiries, please contact us at info@spryen.com or +91 9845189619.
Refund Policy
Eligibility for Refunds:
- Refunds are available for products returned within 2 days of receipt.
- To be eligible for a refund, products must be unused, in their original packaging, and in the same condition as when received.
Non-Refundable Items:
- Products purchased on sale are not eligible for refunds.
- Custom or personalized items are non-refundable.
Return Process:
- To initiate a return, contact us at info@spryen.com with your order number and reason for return.
- We will provide you with return instructions and a return shipping address.
Refund Processing:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 30 days, and a credit will be applied to your original method of payment.
Shipping Costs for Returns:
- Shipping costs for returning items are the responsibility of the customer, unless the return is due to our error or a defective product.
Contact Information:
- For any refund-related inquiries, please contact us at info@spryen.com or +91 9845189619.
